The Service enables users to search for and book lodging and related services at hotels, resorts, bed & breakfasts, and similar accommodations ("Accommodations") offered by suppliers, vendors, or other providers of such Accommodations ("Suppliers"). As the provider of the Service, 9jahotel.com does not own, control, offer, or manage any Accommodations.
When you book Accommodations through 9jahotel.com, a contract is formed directly between you and the Supplier for the reservation of the hotel room(s) and you agree to abide by all terms and conditions of the Supplier. 9jahotel.com is not a party to the contracts concluded directly between users and Suppliers. If the Supplier's terms and conditions conflict with these Terms, these Terms apply with respect to your relationship with 9jahotel.com.
You may be required to register an account with 9jahotel.com in order to access and use certain features of the Service. You must provide accurate, current, and complete information during registration and keep your account information up-to-date. You may not register more than one account, transfer your account to someone else, or use anyone else's account, alter egos, or disguised identities when using the Service.
You are responsible for maintaining the confidentiality and security of your account credentials and may not disclose your credentials to any third party. You are responsible and liable for activities conducted through your account and must immediately notify us at help@9jahotel.com if you suspect that your credentials have been lost or stolen or your account is otherwise compromised.
By using the Service, you represent and warrant that:
The content and information on the Service, as well as the infrastructure used to provide them, are proprietary to 9jahotel.com or our Suppliers or partners. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell the Application or any information, software, products, or services obtained from or through the Service.
Additionally, you agree not to:
You can search for hotel Accommodations on the Application by using criteria like destination and travel dates. Search results are ranked based on their relevance to your search and other criteria. We use a variety of factors to determine search rankings, including location, category, competitiveness of the hotel's rates, customer reviews and bookings on 9jahotel.com, as well as the compensation we earn for listing the hotel on our site.
Suppliers provide us with information about the Accommodations they wish to offer through the Service, including property name, address, amenities, and photos ("Hotel Content"). 9jahotel.com is not responsible for the accuracy of images or content provided by Suppliers.
Parts of the Service enable you to provide text, photos, Reviews, and other content in connection with your use of the Service or hotel stay ("User Content"). By providing User Content, you grant 9jahotel.com a non-exclusive, worldwide, royalty-free, irrevocable, perpetual, sub-licensable, and transferable license to use that User Content.
By booking an Accommodation through the Service, you authorize 9jahotel.com to (i) facilitate the reservation on your behalf, including making payment arrangements with the Supplier, and (ii) charge your payment method for the total reservation price. You agree to pay all charges for your booking, including the nightly room price, applicable taxes and fees, and any other charges identified during checkout.
The nightly room price displayed in the Application includes the room rate set by the Supplier and a facilitation fee that we retain as part of the compensation for our services. 9jahotel.com makes no guarantee that the prices offered represent the lowest price available for the same hotel room.
If a Supplier is unable to honor your reservation, please contact us immediately. We will do our best to work with you and the hotel to find alternative accommodations, but we do not guarantee that we will be able to rebook your reservation.
Unless otherwise specified during check-out for your booking or otherwise permitted by our policies or terms, reservations made on 9jahotel.com are non-cancellable and non-refundable. If your reservation is specified during check-out as being cancellable, you may cancel through the Service up until the time and date provided in your confirmation email.
Upon check-in at the hotel, you may be required to present a form of payment acceptable to the Supplier (such as a credit card or cash deposit) to cover additional expenses incurred during your stay. You may also be required to present a passport or other valid ID, depending on the jurisdiction.
All rooms booked through 9jahotel.com can accommodate two guests unless otherwise specified in the hotel's profile on the Application. You may not exceed the maximum number of allowed guests.
To the maximum extent permitted by law, neither 9jahotel.com nor its affiliates or personnel will be liable for any incidental, special, exemplary, or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services.
This Arbitration Agreement applies to you if your country of residence or establishment is Nigeria, or if you attempt to bring a legal claim against 9jahotel.com in Nigeria.
The Dispute Resolution Process is a two-step process: (1) an informal negotiation directly with 9jahotel.com, and if necessary (2) a binding arbitration administered by a court-appointed Arbitration Panel.
These Terms will be interpreted in accordance with the laws of the FCT and Nigeria, without regard to conflict-of-law provisions. Legal proceedings must be brought in state or federal court in Abuja, Nigeria, unless we both agree to some other location.
We may modify these Terms at any time. When we make material changes, we will post the revised Terms on the Application and update the "Last Updated" date.
You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that these communications be in writing.
These Terms constitute the entire agreement between 9jahotel.com and you pertaining to your access to or use of the Service.
If you have any questions about these Terms, please contact us at help@9jahotel.com or:
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